Melissa Waller’s impact shows up in after-action items that actually get done—because her exercises and plans are built for the real world. For more than 15 years, she has helped hospitals, universities, utilities, and local governments get ready for the tough days through thoughtful planning, hands-on training, and realistic exercises. At RSI, she designs and delivers preparedness solutions that turn plans into capability and teams into confident performers.

Melissa’s expertise includes public health emergency management, EMS, and business continuity. She has led county- and state-level planning efforts, built multi-year exercise programs, and guided healthcare systems and private organizations through response drills that translate directly to improved performance. Her facilitation style is inclusive and practical, with a focus on measurable outcomes and lessons that stick.

Driven by collaboration, Melissa helps partners anticipate what’s next and respond effectively.